faq

1. What is ThingsToDo? As the name suggests, we literally mean 'things to do' - to take part and to experience. The new world traveler not only wants to visit a destination but also indulge in the real life experiences, therefore, us. A small team of passionate travellers, we have put together a hand-picked portfolio of exciting and unusual things to do in the city of your choice.


2. Why should you choose ThingsToDo?
   
   Our expertise lies in creating tailor made, unique activities exclusively for you. Our team will ensure that you have the safest, most memorable time with us as you experience the city like a local.


3. Are you a travel company?
   
   Our expertise is in making unique activities within different cities in India. But we can suggest/recommend/help you make your itinerary, in case you need it. You can write to us at (info@thethingstodoindia.com">info@thethingstodoindia.com) and we will respond within 24 working hours (Mon-Fri, 10:00 am-6:00 pm IST).


4. How can I contact Things to do?You can write to us at info@thethingstodoindia.com">info@thethingstodoindia.com. You can also fill in the contact form by clicking here. Someone from our team will get in touch with you within 24 working hours (Mon-Fri, 10:00 am-6:00 pm IST). Alternately, you can call us on +91 9829035573 (Mon-Fri 10:00 am to 6:00 pm IST) (*standard charges apply)


5. What are the age restrictions for your activities?Age is just a number! Therefore we have no upper age limit for most of the experiences. But you do have to be 18 years or above to travel independently. Minors must always be accompanied by an adult.


6. Can I customize an activity?We will be more than happy to custom make an activity for you. Please click here to fill up the enquiry form or send us your inquiry over email (info@thethingstodoindia.com">info@thethingstodoindia.com) and we will respond within 24 working hours (Mon-Fri, 10:00 am-6:00 pm IST).


7. Can I make my own activity?Although we have a number of unique experience exclusively made for you, if you still can’t find that perfect activity or have always wanted to do a certain activity, feel free to tell us here or write to us at info@thethingstodoindia.com">info@thethingstodoindia.com and someone will get in touch with you within 24 working hours (Mon-Fri, 10:00 am-6:00 pm IST).


8. Do I have to carry an ID?Yes, your safety is of utmost importance to us. You must carry an original photo ID like driving license, passport, AADHAR card etc.


9. What should I carry with me during the activity?Travel light. We strongly recommend you carry a hat, a scarf and sunscreen keeping in mind that the sun in Rajasthan can be harsh even in winters.


10. What clothing should I pack for one of your activity?Our trip details suggests a dress code, however the specific requirements for each activity will vary depending on the weather as well as where and the time of your travel. Its always a good idea to keep the sensibilities of the land in mind.


11. How many people can join an activity?Although most of the experience are custom made for you, some activities are always more fun with a other people. We, of course, offer you both the options of exclusivity and joining others.


12. Can I join an activity late or leave it early?It's extremely difficult, if not impossible, to join an activity after it has begun. A 5-10 minute delay is always acceptable but if you fail to meet our colleague after a reasonable amount of time, we will register you as a 'no-show', resulting in NON REFUNDABLE charges. Similarly, although it is possible to leave an activity early, you will, however, be responsible for your own travel arrangements from the activity venue to your desired destination and all the additional costs.


13. Are the activities safe?Your safety is of utmost important to us. Each activity has been created with that very thought in our mind and is extremely safe. One of our team members will always be with you or just a call away.


14. What type of transportation do you use?Our activities include chauffeur driven cars. We have both, a sedan as well as a SUV.

1. How can I book an experience or activity?The booking process through our website is a simple, step-by-step process and offers a lot of options for you to choose from. Select the activity you love, choose a date and time, the number of people, and just click Book Now. In case you face any difficulties in booking, please contact us on email at info@thethingstodoindia.com and someone from our team will get in touch with you within 24 working hours. Any follow up question after the booking has been made are also welcome via email.


2. Can I make a booking over the phone?The booking process through our website is a simple, step-by-step process and offers a lot of options for you to choose from. Therefore, we’re only taking booking the website. In case you face any difficulties in booking, please contact us on email at info@thethingstodoindia.com and someone from our team will get in touch with you within 24 working hours. Any follow up question after the booking has been made are also welcome via email.


3. How do I make a booking for group travel? More the merrier! Please send us an email at info@thethingstodoinindia.com for all your group booking enquires and we will get back to you within 24 working hours (Mon-Fri, 10:00 am-6:00 pm IST). Include as many details, viz., number of adults and children travelling, preferred dates and destinations, budget, etc. in the email.


4. How do I know that my booking is confirmed?When you book online, a confirmation is sent to you via e-mail, which would include your reservation number and travel details.If it’s a group booking over email, you will receive a confirmation for it on the email as well.


5. Are taxes and booking fees included? Are there any other prices that are not shown?Yes, all prices shown on our website include taxes and fees. There are no hidden or extra costs.


6. Can I change my booking date?Yes, once confirmed, you can still change the date of an activity, upto 48 hours prior., at no additional charges. Please note that all reservation changes will be subject to availability and the terms and conditions of the activity booked. No changes will be accepted 48 hours before commencement of the activity. For desired changes, write to us at info@thethingstodoinindia.com.


7. Can I change my activity after I have made a booking?We do consider second thoughts. You can still change the activity booked and pick a different one. However, it will be subject to availability and other terms and conditions. Additional charges may apply for making the changes. Also, No changes will be accepted 48 hours before the start of an activity. In case you need to make the change, write to us at info@thethingstodoinindia.com


8. Can I gift an experience to someone? Yes, if you’re looking for a unique gift for your loved ones, go right ahead and gift them an activity from ThingsToDo. Choose an activity and once you have filled in the details in the booking form, choose the ‘Gift-a-Friend’ option and fill out the details for the recipient as well. After you have made the payment, an email informing the recipient will be sent along with an email of confirmation and invoice to you.


9. Can I make a booking for someone else?Sure, if you need to make a booking for friend or family member, just pick an activity you want and once you have filled in the details in the booking form, choose the ‘Gift-a-Friend’ option and fill out the details for the recipient as well. After you have made the payment, an email informing the recipient will be sent along with an email of confirmation and invoice to you.


10. What if I’m unable to book through the website?Sometimes due to high traffic on the website, the servers become slow, and bookings don’t get complete. In this case, please try booking again after some time or send us an email at info@thethingstodoinindia.com we will get back to you within 24 working hours (Mon-Fri, 10:00 am-6:00 pm IST).


11. Can I change the time of the activity I have booked? Waking up at 6 am for a hike doesn’t seem like a good idea anymore? We understand. You can change the time for an activity upto 72 hours prior. This change is, of course, subject to availability and other terms and conditions of the activity. For changing the time, write to us at info@thethingstodoindia.com and someone will get in touch with you within 24 working hours (Mon-Fri, 10:00 am-6:00 pm IST).


12. Do I have to carry an iD?Yes, your safety is of utmost importance to us. You must carry an original photo ID like driving license, passport, AADHAR card etc.

1. Is tipping included in the prices and if not, how much should I budget? Tips are not included in the tour price, but are welcome. If you feel someone from our team has helped make your experience memorable, please feel free to tip, as per your discretion.


2. If I cancel a booking, how does ThingsToDo refund me? Payments made by credit card will be reversed on the card after due intimation is made within 15 working days of making the cancellation. Any applicable cancellation charges, according to our policy, will be applied prior to making refunds.


3. What forms of payments can I use when making a booking? We accept payment by bank transfer, credit cards, debit cards, and e-wallets. We have a very simple, step by step, booking procedure and you will be presented all the payment options when you checkout. Cash payments, however, are not accepted.


4. When can I cancel a booked activity?If you cancel 15 days before the date of the activity, a 100% refund will be made within 15 business days.


5. What happens if ThingsToDoo cancels an event? We are committed to making your experience flawless and memorable, but in case of inevitable situations, if we do cancel a booking at any time, you will be informed at immediately and a refund will be made in full.


6. Can I pay in installations? Not at the moment. Your booking will be confirmed only after you have made the entire payment at the checkout. For group bookings of more than 10 people write to us at info@thethingstodoindia.com and someone will get in touch with you within 24 working hours (Mon-Fri, 10:00 am-6:00 pm IST)


7. What happens if I’m unable to reach for an activity?We have created an exclusive activity for you, and want you to experience it fully, so we would really like you to show up! But in case on inevitable circumstances, please consider the time and efforts and cost that has gone into planning and arranging for the activity for you. Therefore, we would not be able to make a refund in case of no show.


8. What happens if I show up late for an activity? It's extremely difficult, if not impossible, to join an activity after it has begun. A 5-10 minute delay is always acceptable but if you fail to meet our colleague after a reasonable amount of time, we will register you as a ‘no-show’, resulting in NON REFUNDABLE charges.


9. What happens if an activity is cancelled due to bad weather/natural conditions? While weather and other natural conditions are totally out of our hands, we can definitely offer you the activity you booked on another date/time as per ur convince. We can alternately, also issue Coupons that can be used for booking experiences on future dates, times or for gifting to a friend! The coupons are valid for a year.


10. Can I transfer my booking to someone? We would really like you to attend the activity you have booked for you. But in case of inevitable circumstances, you can transfer the booking to a friend or family member. You can write to us for making the transfer at info@thethingstodoindia.com and someone will get in touch with you within 24 working hours (Mon-Fri, 10:00 am-6:00 pm IST).

1. Can I book an activity for a guest? We would be happy to provide exclusive experiences and activities for your guests.


2. How can I book an activity for my guest? The booking process through our website is a simple, step-by-step process. Choose an activity and once you have filled in the details in the booking form, choose the ‘Gift-a-Friend’ option and fill out the details for the recipient as well. After you have made the payment, an email informing the recipient will be sent along with an email of confirmation and invoice to you.


3. How can I book an activity for a group of people? Bookings for upto 10 people can be made through our website, by following a simple, step-by-step process. In case of group of more than 10 people, please send us an email at info@thethingstodoinindia.com for all your group booking enquires and we will get back to you within 24 working hours (Mon-Fri, 10:00 am-6:00 pm IST). Include as many details, viz., number of adults and children travelling, preferred dates and destinations, budget, etc. in the email.


4. How I work with ThingsToDo on a more regular basis? We are already working with various travel companies would love to work on a regular basis with you! Write to us at info@thethingstodoinindia.com for discussing all the possibilities and we will get back to you within 24 working hours (Mon-Fri, 10:00 am-6:00 pm IST).

1. Can I offer my activities on ThingsToDo? We’re always the look for new and unique activities. Fill our enquiry form here or send us an email at info@thethingstodoinindia.com to discuss more and we will get back to you within 24 working hours (Mon-Fri, 10:00 am-6:00 pm IST).


2. I’m a travel blogger, how can I collaborate with you? We would love to hear thoughts and collaborate! Write to us at info@thethingstodoinindia.com to discuss more and we will get back to you within 24 working hours (Mon-Fri, 10:00 am-6:00 pm IST)